Coronavirus Information

This page is for health concerns. Please go to Resources>Business/Careers for information for small business relief or unemployment information. 

The State of Tennessee COVID-19 Public Information Numbers: 833-556-2476 and 877-857-2945 Available 10 a.m. – 10 p.m. CDT Daily

En espanol:

CDC Daily Updates

Covid-19 Basic Information

What to do if you think you have the coronavirus (Covid-19)?

1. Call your doctor. If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

2. Review CDC information and try their Coronavirus Self Checker.

3. 10 Things You Can Do to Manage Covid-19 at Home

Where can I get tested?

Decisions about testing are at the discretion of state and local health departments and/or individual clinicians.The Tennessee Department of Health says most locations do a phone assessment to determine if an in-person assessment or test is needed. Most individuals, particularly those with mild or no symptoms, do not need a test.

Assessment/Testing Sites Listed by County

Should I go to the emergency room or call 911?

The CDC suggests that immediate medical attention is necessary if you think or know you have the new coronavirus and are experiencing:

  • Difficulty breathing
  • Persistent chest pain or pressure
  • Confusion that you weren’t experiencing before
  • An inability to get up
  • A blue tint to your lips or face

What is telehealth and how can I consult with a doctor without leaving my home?

Telehealth Introduction Video (2 minutes)


If you already regularly see a general practitioner or specialist, you can call their office and see if they already offer telehealth services or are planning to start soon. If you were looking to schedule with a new physician soon, call the clinic or doctor’s office where you planned to make an appointment and see if they offer telehealth services or are able to direct you to a provider who does. Contact your insurance company to make sure the visit is covered. 

If you don't have insurance, the average cost of a telehealth appointment is usually less than an in-person visit, about $79. 

Will medicare cover the coronavirus test and treatment?

From this link:

  • Medicare covers the lab tests for COVID-19. You pay no out-of-pocket costs.
  • Medicare covers all medically necessary hospitalizations. This includes if you're diagnosed with COVID-19 and might otherwise have been discharged from the hospital after an inpatient stay, but instead you need to stay in the hospital under quarantine.
  • At this time, there's no vaccine for COVID-19. However, if one becomes available, it will be covered by all Medicare Prescription Drug Plans (Part D).
  • If you have a Medicare Advantage Plan, you have access to these same benefits. Medicare allows these plans to waive cost-sharing for COVID-19 lab tests. Many plans offer additional telehealth benefits beyond the ones described below. Check with your plan about your coverage and costs.
  • Scammers may use the coronavirus national emergency to take advantage of people while they’re distracted. As always, guard your Medicare card like a credit card, check Medicare claims summary forms for errors, and if someone calls asking for your Medicare Number, hang up!