Coronavirus Information

This page is for health concerns. Please go to Resources>Business/Careers for information for small business relief or unemployment information. 

The State of Tennessee COVID-19 Public Information Numbers: 833-556-2476 and 877-857-2945 Available 10 a.m. – 10 p.m. CDT Daily

En espanol: https://nnlm.gov/psr/guides/covid19_espanol

CDC Daily Updates https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/index.html

Covid-19 Basic Information https://www.cdc.gov/coronavirus/2019-ncov/faq.html#anchor_1584386215012

What to do if you think you have the coronavirus (Covid-19)?

1. Call your doctor. If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

2. Review CDC information and try their Coronavirus Self Checker. https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/testing.html

3. 10 Things You Can Do to Manage Covid-19 at Home https://www.youtube.com/watch?v=qPoptbtBjkg#action=share

Where can I get tested?

Decisions about testing are at the discretion of state and local health departments and/or individual clinicians.The Tennessee Department of Health says most locations do a phone assessment to determine if an in-person assessment or test is needed. Most individuals, particularly those with mild or no symptoms, do not need a test.

Assessment/Testing Sites Listed by County

https://www.tn.gov/health/cedep/ncov/remote-assessment-sites.html

Should I go to the emergency room or call 911?

The CDC suggests that immediate medical attention is necessary if you think or know you have the new coronavirus and are experiencing:

  • Difficulty breathing
  • Persistent chest pain or pressure
  • Confusion that you weren’t experiencing before
  • An inability to get up
  • A blue tint to your lips or face

What is telehealth and how can I consult with a doctor without leaving my home?

Telehealth Introduction Video (2 minutes)

 

If you already regularly see a general practitioner or specialist, you can call their office and see if they already offer telehealth services or are planning to start soon. If you were looking to schedule with a new physician soon, call the clinic or doctor’s office where you planned to make an appointment and see if they offer telehealth services or are able to direct you to a provider who does. Contact your insurance company to make sure the visit is covered. 

If you don't have insurance, the average cost of a telehealth appointment is usually less than an in-person visit, about $79. 

Will medicare cover the coronavirus test and treatment?

From this link: https://www.medicare.gov/medicare-coronavirus

  • Medicare covers the lab tests for COVID-19. You pay no out-of-pocket costs.
  • Medicare covers all medically necessary hospitalizations. This includes if you're diagnosed with COVID-19 and might otherwise have been discharged from the hospital after an inpatient stay, but instead you need to stay in the hospital under quarantine.
  • At this time, there's no vaccine for COVID-19. However, if one becomes available, it will be covered by all Medicare Prescription Drug Plans (Part D).
  • If you have a Medicare Advantage Plan, you have access to these same benefits. Medicare allows these plans to waive cost-sharing for COVID-19 lab tests. Many plans offer additional telehealth benefits beyond the ones described below. Check with your plan about your coverage and costs.
  • Scammers may use the coronavirus national emergency to take advantage of people while they’re distracted. As always, guard your Medicare card like a credit card, check Medicare claims summary forms for errors, and if someone calls asking for your Medicare Number, hang up!